Terms of Service

This Terms of Service document outlines the conditions under which Christine & Lily provides access to its website and services.

Shipping Information: We ship to all addresses throughout Canada. Standard delivery time is typically 6 to 12 business days from order placement. For full details, please see our Shipping Policy.

This website is owned and operated by Christine & Lily. Throughout this site, the terms "we," "us," and "our" refer to Christine & Lily. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions, including all referenced policies and guidelines.

These Terms and Conditions apply to all users of this website, including browsers, customers, vendors, partners, and content contributors. Please read these terms carefully before proceeding. If you do not agree with any part of these terms, you should not access or use our website or services. By continuing to use this site, you acknowledge your acceptance of these Terms and Conditions as presented.

Any new features, tools, or services added to our store will automatically be subject to these Terms and Conditions. The most current version will always be available on this page. We reserve the right to modify these terms at any time by posting updates to our website. It is your responsibility to review this page periodically. Continued use of the website following any modifications constitutes acceptance of the revised terms.

Our e-commerce platform is powered by Shopify Inc., which provides the technical infrastructure necessary to deliver our products and services securely.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. If you meet this requirement, you also confirm that you have granted permission for any minor dependents to use this website under your supervision.

You agree not to use our products or services for any unlawful or prohibited purpose and to comply with all applicable laws and regulations in your jurisdiction, including copyright and intellectual property laws.

You must not transmit any viruses, malware, or other code of a destructive nature through our services.

Violation of these Terms of Service may result in immediate termination of your access to our services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service, limit access, or terminate accounts at any time without prior notice or explanation.

You understand that your content, excluding credit card information and other payment data, may be transferred unencrypted over various networks and may undergo changes to conform to technical requirements of connecting systems. Credit card and payment information is always encrypted during transmission.

SECTION 3: ACCURACY AND COMPLETENESS OF INFORMATION

We do not guarantee that the information on this website is accurate, complete, or current. The material provided is for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on material found on this site is at your own risk.

Historical information may be included on this website for reference purposes only. We reserve the right to modify the content on this site at any time without obligation to update past information. You agree that it is your responsibility to monitor changes to our website.

SECTION 4: MODIFICATIONS TO SERVICES AND PRICING

Product prices are subject to change without notice.

We reserve the right to modify or discontinue our services, or any portion thereof, at any time without prior notification.

SECTION 5: PRODUCTS AND SERVICES

Certain products or services may be available exclusively through our website. These items may have limited quantities and are subject to our Return Policy.

We have made reasonable efforts to display product colors and images accurately. However, we cannot guarantee that your monitor's display will be accurate.

We do not guarantee that the quality of products, services, or information will meet your expectations, or that any errors in our services will be corrected. Actual products may vary slightly from their online representation.

SECTION 6: BILLING AND ACCOUNT ACCURACY

We reserve the right to refuse or cancel any order at our discretion, including orders that have been confirmed. We may impose restrictions on quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, credit card, or billing and shipping address.

You agree to provide current, complete, and accurate purchase and account information, including billing details, payment information, and contact information. You further agree to promptly update your account information, including email address and credit card details, to facilitate transaction processing and communication.

Please refer to our Return Policy for additional details.

SECTION 7: THIRD-PARTY TOOLS

We may provide access to third-party tools or services over which we exercise no control or monitoring.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of optional third-party tools is entirely at your own risk and discretion. You should familiarize yourself with and review the terms and privacy policies of the relevant third-party providers.

We may offer new services or features through our website in the future, which will also be subject to these Terms and Conditions.

SECTION 8: THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with Christine & Lily. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from third-party websites. Please review the policies and practices of third parties carefully before engaging in any transaction. Questions or concerns regarding third-party products should be directed to the third party.

SECTION 9: USER COMMENTS AND SUBMISSIONS

If you submit any creative suggestions, ideas, proposals, or other materials to us (collectively referred to as "Comments"), whether at our request or voluntarily, you grant us the right to use, edit, copy, publish, distribute, translate, and otherwise utilize such Comments without restriction or compensation.

We are not obligated to maintain Comments in confidence, provide compensation, or respond to submissions. We reserve the right to monitor, edit, or remove any content that violates applicable law, infringes upon third-party rights, or is otherwise objectionable.

You represent and warrant that your Comments do not violate any third-party rights, including copyright, trademark, privacy, or other intellectual property rights. Your submissions must not contain unlawful, threatening, defamatory, obscene, or otherwise objectionable material, or any material that could damage the functionality or operation of this website.

You may not use a false identity or misrepresent your affiliation with any person or entity. You are solely responsible for the Comments you make and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

SECTION 11: ERRORS AND OMISSIONS

Occasionally, information on our website or within our services may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time, including after an order has been submitted, without prior notice.

SECTION 12: PROHIBITED USES

In addition to other restrictions set forth in these Terms of Service, you are prohibited from using our website or its content to:

(a) engage in any unlawful activities;

(b) solicit others to perform or participate in unlawful acts;

(d) infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) submit false or misleading information;

(g) upload or transmit viruses or any other malicious code that may affect the functionality or operation of our services, other websites, or the internet;

(h) collect or track the personal information of others;

(i) spam, phish, or engage in similar activities;

(j) engage in any obscene or immoral purpose;

(k) interfere with or circumvent the security features of our services or any related website.

We reserve the right to terminate your use of our services for violating any of these prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We strive to ensure that our website and services are accessible, secure, and error-free. However, we do not guarantee uninterrupted, timely, secure, or error-free service at all times.

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, our services, including but not limited to loss of profits, data loss, or business interruption.

To the fullest extent permitted by law, our total liability is limited to the amount you paid for the specific product or service in question.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Christine & Lily and our affiliates, officers, directors, employees, agents, partners, suppliers, and service providers from any claims, demands, losses, damages, or costs, including reasonable attorneys' fees, arising from or related to:

Your breach of these Terms and Conditions;
Your violation of any law or regulation; or
Your violation of any third-party rights.

This indemnification obligation applies regardless of whether such claims are directly or indirectly related to your use of our website or services.

SECTION 15: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16: TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement.

These Terms of Service remain in effect until terminated by either party. You may terminate this agreement by providing written notice that you no longer wish to use our services or by discontinuing use of our website.

If we determine, at our sole discretion, that you have failed to comply with any provision of these terms, we reserve the right to terminate this agreement immediately without notice. Upon termination, you remain liable for all amounts due through the date of termination, and we may deny you access to our services.

SECTION 17: ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and Christine & Lily and govern your use of our services, superseding any prior agreements, communications, or proposals between the parties.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services to you are governed by the laws of Canada. The jurisdiction for all disputes relating to these Terms of Service shall be, to the extent permitted by law, the location of Christine & Lily's registered office.

SECTION 19: CHANGES TO TERMS OF SERVICE

The most current version of these Terms of Service is available at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION

Christine & Lily
Operated by Suecfa LLC

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM EST

Get in Touch:
Email: support@christine-lily.com
Phone: +1 (425) 428-4139
Contact Form: Click here

We respond to all inquiries within 24 hours on business days.

Business Address:
30 N Gould St, STE R, Sheridan, WY 82801, United States

Warehouse & Fulfillment:
3422 Davis Dr, East Gwillimbury, ON L9N 0L5, Canada

Business Registration:
Filing ID: 2025-001805764